Despite the fact that this is not the keyfactor for you to distinguish a dependable shared website hosting supplier from a bad one and a reseller from an actual supplier, being able to call and consult with a live person is a sign that you aren't working with a one-person service provider and that you will be able to reach someone whenever you're looking for support. The telephone support for website hosting services may range from basic to dedicated, which means that the problems which can be resolved through a phone call vary based on the provider. In most cases, these issues are simpler and feature billing or 1st level technical issues since more difficult tasks generally need a support ticket where both you and the system administrators can follow the proceedings with a given situation. Nevertheless, being able to phone call your supplier will save you considerable time and efforts for the multitude of small things which will eventually show up at the time you manage your website hosting account.

Phone Support in Shared Website Hosting

In case you decide to take advantage of one of our Linux shared website hosting, you can get in touch with our support team over the telephone for 14 hrs per day. We will help you select the ideal package for your websites because we believe that it's better to discuss such issues with a live person. If you already have an account, we will help you with all of your sales/billing questions as well as general issues, even with some technical problems which do not involve a long time or escalation to an administrator as it is better to open a support ticket for time-consuming troubles and have all the communication in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Hosting

Every time you want additional information regarding the Linux semi-dedicated hosting that we supply, you will be able to call any of the three support lines that we have around the globe - in the United States of America, the United Kingdom and Australia. By doing this, you can check in advance if our solutions are suitable for your web sites. In case you are already our client and you own a semi-dedicated account, you can get in touch with us on the phone for fourteen hours daily about any type of billing or basic queries. For strictly tech matters you're able to use our ticketing system to communicate with our tech support as someproblems just need extra time to be resolved, still we can help you over the phone with numerous minor tech problems as well, saving you the time and efforts.