Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is qualified to swiftly take care of all of our Linux shared website hosting clients’ inquiries and information requests. Via our ticket system, you will be able to share your request and a support crew fellow member is going to go back to you in less than max 1 hour. Basically, practice shows that the standard solution time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a group of certified specialists which are ready to respond to your inquiry without delay. You can easily make contact with the technical support staff by opening a customer assistance ticket from your Online Control Panel or by sending us an e–mail. On working days, you may as well contact us on the phone or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while working on your sites within the Control Panel, you could always press the Help control key and locate your issue in the list of content articles that will show up. We have also turned much of the content articles into educational videos. The listing of video lessons will load if you choose the Videos button present on the top right.