1 hour ticket response
We are focused on offering a quick and proper reply to every support ticket posted by a client. Our competent client care staff members will review your problem and will think of the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, the average helpdesk ticket response time has proven to be twenty minutes.
A Top–Quality Tech Support Service
Each member of our support team has several years of experience in the Linux shared website hosting business and almost all of them have worked for us for at least five years. They all are eager to answer all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
In the Online Control Panel you can find an intuitive Help Center section where you can get quick suggestions on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. database, find more details in the web hosting account administration articles or watch our instructional video tutorials.
