CALL NOW!(ID:86354)
+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up menu will appear. It comprises elaborate info about all the operations that you can perform on the page in question. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of educational videos clarifying how to work with our hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive FAQ database, which covers questions asked by actual customers and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in an attempt to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our fantastic team of client support engineers available 24-7 and eager to assist you with any question. Each support ticket you open will be answered in less than one hour (the average ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 86354

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com